Effective Date: 2026

Welcome to Hello Chic Designs. Your privacy matters to us, and we are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website and services.

By accessing or using our website, purchasing our products, or contacting us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:
• Purchase a product or service
• Submit a support request
• Contact us through our website
• Request a custom theme or installation service

The information we may collect includes:
• Name
• Email address
• Billing and transaction details
• Order information
• Purchase details
• Files or attachments submitted through contact or support forms
• Information related to your custom project or support request

We may also automatically collect certain technical information through analytics and advertising technologies, such as:
• IP address
• Browser type
• Device information
• Pages visited
• Referring websites
• General location data
• Website usage information

How We Use Your Information

We use the information we collect to:
• Process purchases and payments
• Deliver digital products and services
• Provide theme installation and custom design services
• Respond to inquiries and support requests
• Verify purchases and provide customer support
• Improve our website, products, and user experience
• Monitor website performance and analytics
• Prevent fraud or unauthorized activity
• Comply with legal obligations

Payments

All payments on Hello Chic Designs are securely processed through PayPal. We do not collect or store your payment card information on our website.

Please review PayPal’s privacy practices for more information on how your payment data is handled.

Third-Party Platforms

Some of our products may also be sold through third-party marketplaces, including Etsy and Creative Market.

Purchases made through these platforms are subject to their own privacy policies and terms. We encourage you to review their policies directly before making a purchase.

Analytics & Advertising

We use analytics tools and advertising services to better understand how visitors use our website and to improve our content, products, and marketing efforts.

These services may collect certain information automatically through cookies, tracking technologies, or similar tools.

Third-party advertising partners may use cookies to display relevant advertisements based on your browsing behavior.

You can adjust your browser settings to disable cookies if you prefer, though some parts of the website may not function properly.

Cookies

Hello Chic Designs may use cookies and similar technologies to:
• Improve website functionality
• Understand visitor behavior
• Analyze website traffic
• Enhance user experience
• Display relevant advertisements

By continuing to browse our website, you consent to the use of cookies where applicable.

How We Protect Your Information

We take reasonable security measures to help protect your information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:
• Request access to your personal data
• Request corrections to inaccurate information
• Request deletion of your information where legally permitted
• Object to certain types of data processing

To make a request regarding your information, please contact us: https://hellochicdesigns.com/contact/

Children’s Privacy

Our website, products, and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

External Links

Our website may contain links to third-party websites, including marketplaces and external resources. We are not responsible for the privacy practices or content of these third-party websites.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us through our website: https://hellochicdesigns.com/contact/