Terms & Conditions
Effective Date: 2026
Welcome to Hello Chic Designs. By accessing this website or purchasing our products or services, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
Digital Products
Hello Chic Designs offers digital products, including WordPress themes, logos, and related design resources.
All products are intended for personal or business use in accordance with the license provided with your purchase. You may not resell, redistribute, copy, share, or claim any of our products as your own unless explicitly permitted.
Unauthorized reproduction, redistribution, or commercial resale of our products is strictly prohibited.
Custom Themes & Services
We also offer custom WordPress theme design, theme installation, and related creative services.
Project timelines, deliverables, revisions, and pricing for custom services may vary depending on the scope of work and will be agreed upon before work begins.
Hello Chic Designs reserves the right to refuse service requests that fall outside our expertise, availability, or business policies.
Payments
All payments are securely processed through PayPal.
Full payment may be required before access to digital products, services, installations, or project work is provided.
You are responsible for ensuring that all billing information submitted is accurate and complete.
Refund Policy
Since our shop sells non-tangible digital products with immediate access, all sales are final and cannot be returned or exchanged. We’re unable to issue refunds once a purchase has been made.
If you have any questions about a theme before purchasing, feel free to reach out via our contact form. Our demos also give you a great idea of what the theme can look like before you buy.
For custom themes, installations, or other services, refunds are determined at our discretion depending on the nature and stage of the project.
Product Access & Downloads
After purchase, customers will receive access to digital files or product downloads.
It is your responsibility to download and store purchased files. While we aim to maintain access whenever possible, we cannot guarantee indefinite file availability.
Support
Support is available for eligible products and customers through our support ticket system.
Support includes reasonable assistance related to product setup, installation guidance, and issue troubleshooting. Support does not include advanced customization unless otherwise agreed upon.
Customers may be asked to provide proof of purchase before support is provided.
Compatibility
While we strive to ensure compatibility with the latest WordPress versions and commonly used plugins, we cannot guarantee compatibility with all third-party themes, plugins, hosting providers, or custom modifications.
It is the customer’s responsibility to review product details and compatibility requirements before purchase.
Third-Party Platforms
Some products may also be available through third-party marketplaces, including Etsy and Creative Market.
Purchases made through those platforms are additionally subject to their respective policies, terms, and licensing requirements.
Limitation Of Liability
Hello Chic Designs shall not be held responsible for any damages, loss of data, website downtime, loss of profits, or technical issues resulting from the use or inability to use our products or services.
All products and services are provided on an “as is” basis without guarantees of uninterrupted functionality.
Intellectual Property
All website content, text, images, branding, and digital products sold by Hello Chic Designs remain the intellectual property of Hello Chic Designs unless otherwise stated.
You may not copy, duplicate, redistribute, modify for resale, or exploit any content or product without written permission.
Changes To These Terms
We may update these Terms & Conditions at any time without prior notice. Changes will become effective immediately upon posting to this page.
By continuing to use the website or purchase from Hello Chic Designs after updates are posted, you agree to the revised Terms.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our website: https://hellochicdesigns.com/contact/
